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Thursday, 23 February 2012
 
 
 
 
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Managed Services 

Introduction
HELPING YOU MANAGE YOUR ICT ASSETS WHILE YOU MANAGE YOUR BUSINESS

EFFECTIVE DEPLOYMENT OF YOUR ICT ASSETS FROM DESKTOP TO DATA CENTER IS A CRITICAL SUCCESS FACTOR TO YOUR ORGANIZATION’S FUTURE. THE CHALLENGE TO KEEP SYSTEMS OPERATIONAL AND APPLICATIONS AVAILABLE REQUIRES TECHNICAL RESOURCES AND SKILLS THAT ARE OFTEN DIFFICULT TO JUSTIFY AND FIND. MANAGED SERVICES WILL OFFER A SCALEABLE AND INSTANT SOLUTION.
Services

Leverage!CNS is a Managed Services solution that provides an a la carte based approach for you to gain access to the resources and skills required, as and how you want.  With over 20 years of experience in the UAE we have a team of ICT support strategists, implementers, engineers and managers, ready to assist you, where and when required. The benefits range from complementing your current organizations skill and capacity to delivering a build, operate and transfer model for new projects or providing simple outsourcing for key parts of your requirements.

 

AREAS OF CORE COMPETENCE

Level Of ICT Strategic Relevance

Cost Center

Center of Excellence

Business Enabled

Strategic BU

Areas of Focus

 

 

Problem focused

 

infrastructure only

 

Immature

 

Limited Processes

 

Short Term Focus

 

Risk Adverse

 

Cost Driven

 

Technology Based SLA

 

Transactional

 

Internal Focus

 

Off the Shelf Solutions

 

Reactive

 

 

 

Service Based SLA

Applications

 

Mature Process

 

Medium Term Focus

 

Calculated Risks

 

Efficiency Driven

 

Complete ICT Stack

 

Cooperative

Proactive

 

Integrated Solutions

 

 

 

Collaborative

 

Application Based SLA

 

Medium Term Focus

 

Pilots & POC

 

Customized Solutions

 

Optimized resources

 

 

Business Based SLA

 

Opportunity Driven

 

Collaborative

 

Long Term View

 

External Focus

 

Cutting Edge

 

Alliance

 

Innovative Solutions

 

Consultative

 

Managed Desktop


Managed Telephony

 

Managed Network

 

Managed Data Center

 

Managed Help Desk

 

Managed Infrastructure

 

Managed Data & Print

 

Managed Product Supply

 

Managed Environment

 

Managed Facilities

 

Financial &

Operational Focus

Works to Assigned Budget

Opex Focus Only

Sets Own Budget

Opex & Core Capex Focus

Process Maturity

Creates Business Cases

Project Based Investment

Full Opex & Capex Control

Partly Leveraged

Cost & Revenue Focus

Growth Driven

Self Funding

Strategic Investment

Highly Leveraged

ICT Design & Support Maturity

Immature

Mature

Dynamic

Innovative

 
 

Product Portfolio
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